Christmas closure

Healios will be closed from 4pm on Wednesday 24 December 2025 until 8am on Friday 2 January 2026.

If you would like to contact us before then, please call 0330 124 4222 or email [email protected].

We wish you a safe festive period and look forward to continuing to support more children, young people, adults and families in 2026.

Whilst Healios supports children, young people, adults and families with neurodevelopmental and mental health services, we are not an emergency or crisis service.

If you need urgent support, please call 999 or visit your nearest A&E.

Your Healios account

I’m locked out of my account. What should I do?

To unlock your account, click the “Forgot your password?” link at the bottom of the log in page. Enter your username in the box provided and hit the “Reset password” button. You will receive an email with instructions for resetting your password. Once your password has been successfully reset, your account will be unlocked.

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