Christmas closure

Healios will be closed from 4pm on Wednesday 24 December 2025 until 8am on Friday 2 January 2026.

If you would like to contact us before then, please call 0330 124 4222 or email [email protected].

We wish you a safe festive period and look forward to continuing to support more children, young people, adults and families in 2026.

Whilst Healios supports children, young people, adults and families with neurodevelopmental and mental health services, we are not an emergency or crisis service.

If you need urgent support, please call 999 or visit your nearest A&E.

Referrals and bookings

How do I book an appointment with Healios?

Once we have received a referral from your local service, we will contact you about activating your Healios account. When your account has been activated, you’ll be added to our appointment list. From there, a member of our team will schedule your first appointment.

Depending on the service you’ve been referred for, you might also be able to book an appointment on short notice through your Healios account. If this option is available to you, you’ll receive an email explaining that appointments are available. You will also see a booking section on your dashboard when you log into your account.

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