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Attending appointments

I can’t hear my clinician. What should I do?

If you can’t hear the clinician during your session, please try the following:

  • Leave your session and rejoin. This will refresh the connection.
  • Double-check you are using the correct browser. You can learn more about this here.
  • Check your volume is turned up.
  • Restart your device.
  • Restart your internet router.
  • Try another device.