Healios Right to Choose
A guide to referrals for patients and healthcare professionals
Right to Choose referrals
Healios is an approved NHS Right to Choose provider for autism assessments, ADHD assessments, support, treatment and medication for children, young people, and adults as part of the NHS Choice framework.
Patients and families in England can ask their GP to refer them, or their child, to Healios through our simple 3 step referral process.
Referrals for patients and parents
As a patient or parent your GP can refer you to Healios for a Right to Choose autism assessments, ADHD assessments, support, treatment and medication for children, young people, and adults. You just need to ask your GP to complete our quick and easy online referral form using the steps below
Our 3 step referral guide
Step 1
Speak to your GP. Request Healios as your chosen provider under the NHS Right to Choose framework.
Step 2
Your GP will review your request and complete the Healios referral form .
Step 3
Once your referral is submitted, Healios will contact you to begin your assessment journey.
FAQs for patients and parents
How long is the Healios Right to Choose waiting list?
Are you an eligible Right to Choose provider?
Yes, we hold a qualifying NHS contract so we are eligible to provide NHS Right to Choose autism assessments, ADHD assessments, support, treatment and medication for children, young people, and adults.
How will I know if you've received my Right to Choose referral?
As soon as your GP submits the Right to Choose referral to Healios, we’ll send an automated confirmation email to you and your GP outlining the next steps. This will include how you can activate your Healios account and complete any required forms. If you have not received this email within a few days, we recommend you check your junk or spam folder, or reach out to Healios directly. Please check with your GP first, that they have completed the referral to Healios.
What happens after the assessment with Healios?
You will receive a feedback appointment where the clinician will discuss the assessment outcome and their clinical decisions. You will also receive a detailed clinical report, and a copy will be shared with your GP.
What happens if I am not suitable for a Right to Choose referral?
If we’re not able to proceed with your referral we’ll contact you and your GP to let you know, along with the reason why and recommended next steps for your GP.
I'm already on a waiting list for an NHS assessment. Can I change it to Right to Choose?
Yes, as long as your GP agrees to change the referral to a Right to Choose ADHD assessment or Right to Choose autism assessment. If you would like to do this, please contact your GP.
I have another question about Right to Choose. Can I speak to someone?
If you have any questions about the Right to Choose process, email [email protected] or contact us by phone on 0330 124 4222. Our opening hours are: Monday to Friday between 8am and 6pm. We’ll be happy to help.
GP referral process
As a GP or healthcare professional in England, your patients have the right to choose a specialist provider for their autism or ADHD assessment.
As an approved NHS provider, Healios can accept referrals from GPs or locally agreed interface referrers in England for all age autism assessments, ADHD assessments, support, treatment and medication as part of the NHS Choice framework.
Refer to Healios in 3 steps
Step 1
Complete our simple and quick online referral form
Step 2
You’ll receive an email confirmation, and we’ll start processing the referral
Step 3
We will contact the patient or family directly to begin their assessment journey, and send you updates throughout
FAQs for GPs and other healthcare professionals
How long is the Healios Right to Choose waiting list?
Are Healios an eligible Right to Choose provider?
Yes, we hold a qualifying NHS contract so we can provide NHS Right to Choose autism assessments, ADHD assessments, support, treatment and medication for children, young people, and adults.
My patient is already on a waiting list for an NHS assessment. Can I change it to Right to Choose with Healios?
Yes, if you agree to change the referral to Right to Choose please proceed with the referral.
What happens after the assessment with Healios?
The patient or family will receive a feedback appointment where the clinician will discuss the assessment outcome and their clinical decisions. They will receive a clinical report, and a copy will be shared with you (the GP).
How will I know if you've received a patient's Right to Choose referral?
As soon as you submit the Right to Choose referral to Healios, we’ll send an automated confirmation email to both the patient and you (the GP) with next steps. This will include how the patient or family can activate their Healios account and complete any required forms. If the patient or family have not received this email within a few days, we recommend they check their junk or spam folder, or reach out to Healios directly.
What happens if a Right to Choose referral is not suitable?
If we’re not able to proceed with your patient’s referral we’ll contact both you and the patient to let you know, along with the reason why and recommend next steps you may wish to take.
I have another question about Right to Choose. How can I speak to someone?
If you have any questions about the Right to Choose process, our team is here to help. You can reach us by email at [email protected]
Our opening hours are: Monday to Friday between 8am and 6pm. We’ll be happy to support you.
Patient feedback
“I was really impressed with how the therapist engaged with my child, even though it was through a video link.”
Parent of a young person who came to Healios for an ADHD assessment
“I am overwhelmed by the efficiency and support from this service. Our assessors were brilliant and I thank them wholeheartedly.”
Parent of a young person who came to Healios for an autism assessment
“Had no issues with the process. All of my queries were answered, the environment and assessment was friendly and welcoming. I had no technical issues with the website or creating an account and everything worked as intended.”
Adult who came to Healios for an autism assessment