Contact us
Have you been referred to Healios?
If you been referred to Healios by the NHS or have a question about your appointment, assessment or referral, you can access support here.
We know that reaching out for support or information can feel like a big step.
Our Client Support Portal is available 24/7. Here you can find answers to common questions straight away – just type a topic or question into the search bar to access our simple step-by-step guides.
If you can’t find what you need, select ‘Contact us’ in the portal to send a request directly to our Client Support Team.
The Client Support Portal is not monitored for emergencies. If you or someone you care for needs urgent help, call 999 or NHS 111.
Complaints
We work hard to deliver care to a high standard, and we hope you never need to raise a concern. If you’re unhappy with any part of your experience with Healios, we want to hear from you.
For data protection queries, please contact [email protected]
Need information in a different format or communication support? Read our Accessible Information Standard statement.
Please do not use this page in an emergency.
If you or someone else is at immediate risk, call 999 or go to your nearest Accident and Emergency (A&E) department. If you need urgent mental health support, contact your GP, NHS 111, or your local crisis service.
New to Healios?
Whether you’re an NHS organisation or Health Board interested in working with us, an employer looking to fund assessments for colleagues, or have a question about careers at Healios, we’d be happy to hear from you.
You can also get in touch about private autism or ADHD assessments for yourself or your child. Whatever your enquiry, we’ll help direct you to the right team.