NHS Partnerships
Healios is a specialist digital provider of online mental health and neurodevelopmental services.
Since 2013, we’ve worked with NHS services and Integrated Care Boards (ICBs) in England, and Health Boards in Scotland and Wales, helping children, young people and adults access safe, timely support for autism, ADHD and mental health needs.
Our clinical multidisciplinary team has expertise in digitally enabled assessment and treatment. We work with local services to deliver thorough, holistic neurodevelopmental and mental health assessments, providing rapid access to high-quality care, including evidence-informed therapies delivered on behalf of the NHS.
By pairing experienced clinicians with secure digital care, we have:
- Helped over 75,000 children, young people, adults and families
- Delivered more than 400,000 clinical sessions
- Partnered with over 60% of NHS organisations and Health Boards across the UK
In numbers
Our work with the NHS
We work in partnership with NHS services to extend access to assessment and treatment. Our clinical teams work alongside:
- Child and Adolescent Mental Health Services (CAMHS)
- Neurodevelopmental Diagnostic Assessment Services for children and adults
- Community and specialist mental health teams
- Mental Health Support Teams
- Community Child Health Services
- Adult mental health teams in primary and secondary care
- Young people’s 16–25 transition services
Outcomes and impact
Healios supports local NHS services to deliver sustainable improvements. Our approach aligns with NHS priorities: earlier access, reduced waiting times and tackling health inequalities.
We will work with you to:
- Reduce waiting lists for autism, ADHD and mental health assessments, post-assessment support and therapy
- Create additional assessment and treatment capacity without long recruitment cycles
- Improve equity of access through a virtual-first approach, especially for rural, remote or underserved communities
- Offer flexible, family-centred care
- Provide clear performance data so stakeholders can see the benefits and impact of the partnership
Clinical services
Healios offers a comprehensive range of clinical services for children, young people and adults. Our core offerings include:
- Neurodevelopmental diagnostic assessments across a wide age range, providing clear, evidence-based diagnoses to inform intervention planning
- Mental health assessments with evidence-based therapeutic interventions to improve mental wellness and resilience
- Post-assessment therapeutic support, combining structured clinical sessions with psychoeducation to equip individuals and families with practical strategies
Services are delivered through Healios’ secure, accessible clinical platform.
Our multidisciplinary team includes psychiatrists, psychologists, paediatricians, speech and language therapists, occupational therapists and specialist nurses, supported by robust clinical governance.
Safety, compliance & integration
Our team has a deep understanding of NHS service delivery, with team members who have worked in and managed NHS services. This enables us to rapidly mobilise new services using proven, reliable methodologies. We work closely with you to:
- Establish clear referral criteria and an activity schedule
- Deliver dynamic activity and outcomes dashboards
- Conduct regular performance reviews to ensure services operate smoothly and predictably
We prioritise simple, clear referral pathways, supported by administrative guides and templates. Our processes minimise unnecessary steps and avoid confusion by defining response times and points of contact, and streamlining workflows.
Case studies
We have partnered with NHS providers and commissioners for over ten years to help address the challenges they face. Our case studies show how Healios has:
- Supported CAMHS and neurodevelopmental services to address waiting lists
- Expanded access in rural or underserved areas through online provision
- Improved family and clinician experience with flexible, digital pathways
- Contributed to business cases for longer-term commissioning
Read more on our Case studies page.
Partner with Healios
People access Healios via:
- Local NHS referrals, agreed with Trusts or Health Boards
- Right to Choose pathways in England, where applicable
- In some cases, private routes are managed by our private service, Melios, which sits within the same clinical framework but is funded differently
To find out more, visit our Partner with Healios page, complete a short form and a member of our team will get in touch.
FAQs for NHS partners
How can Healios help reduce CAMHS waiting lists quickly?
Healios provides additional digital capacity for autism, ADHD and related mental health services, using referral criteria agreed with local teams. Because appointments are delivered online, sessions can be scheduled flexibly and offered to people across a wider geographical area, helping reduce waiting times more quickly than traditional models alone. Our Outcomes and impact page shares examples of how partners have used Healios to address backlogs.
Which NHS services does Healios support?
Healios works with CAMHS, neurodevelopmental services, community and specialist mental health teams, and with ICBs and Health Boards that commission system-wide solutions. The model can be adapted for both Trust-led and ICB-led pathways. You can read more on our Our work with the NHS and Clinical services pages.
Is Healios suitable for ICB-led commissioning?
Healios works with commissioners at ICB and regional levels. We provide clear service descriptions and governance information, outcomes and activity data suitable for system-level reporting, and flexible models aligned with local priorities around access and equity. Our Safety, compliance & integration and Outcomes and impact pages provide more information for commissioners.